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FAQ

Frequently Asked Questions

We resolve your doubts regarding purchases, licenses, and product activation.

Upon successful payment through any online gateway (Stripe, PayPal, Mercado Pago), you will be redirected to a confirmation screen containing your download link and your lifetime activation key. Additionally, you will receive an automated email with all these details.

For SaaS platforms (mihotel.online, misturnos.lat, entrenate.online), activation is immediate. Our system automatically provisions your workspace and sends your admin login URL and a temporary password to your email inbox.

If you select bank transfer, you will receive our CVU details (Mercado Pago or Ualá). After performing the transfer, you must fill out the form reporting the operation reference. An administrator will verify the funds within 24 hours and activate your products, emailing you the licenses.

Yes. SaaS subscriptions do not carry long-term contracts. You can request cancellation from your account dashboard or by contacting technical support, and your service will cease at the end of the period you have already paid for.

We accept multiple payment options tailored to your geographical location. For local transactions, we accept payments in Argentine Pesos using credit/debit cards, wallet balance, or installments through our integrated Mercado Pago gateway. For international transactions, we operate globally using PayPal and Stripe. We also offer the option to pay via bank transfer (CVU).

entrenate.online has been expanded with a powerful ecosystem for trainers and gyms. It features a visual workout routines builder with video support, anthropometric and medical tracking cards for athletes, automated billing for recurring memberships, a custom diet and nutrition menu planner, direct messaging between trainer and athlete, group class scheduling, and automated reminders via WhatsApp and email.

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